Captain Nickels Inn is a beautifully restored historic coastal inn overlooking Penobscot Bay in Searsport, Maine. We are seeking a warm, capable, hands-on Hospitality Manager / Innkeeper to help lead the daily operation of the inn and support an exceptional guest experience.
This is not a desk-only management role. We are looking for someone who enjoys hospitality in action — welcoming guests, preparing and serving breakfast, coordinating room readiness, supporting small events and elopements, helping oversee daily flow, and stepping in wherever needed to keep the inn running smoothly.
Position Summary
The Hospitality Manager / Assistant Innkeeper plays a key role in day-to-day inn operations. This position includes guest engagement, breakfast management, event support, housekeeping coordination, daily operational follow-through, and problem-solving throughout the property. The right candidate is organized, proactive, calm under pressure, detail-oriented, and genuinely enjoys caring for guests.
Key Responsibilities
- Coordinate the daily flow of the inn and help execute the day’s priorities
- Welcome guests, assist with check-ins and departures, and manage guest requests during their stay
- Prepare, cook, plate, and serve breakfast in accordance with service and food safety standards
- Coordinate with housekeeping on room readiness, stayovers, rush turns, and public-space presentation
- Monitor common areas, dining spaces, and service areas to ensure they remain guest-ready
- Help support and coordinate elopements, small events, and hospitality details
- Track light inventory needs and communicate restocking or supply issues promptly
- Report maintenance needs and operational concerns quickly and clearly
- Help train team members on service expectations and operational routines
- Step into operational gaps as needed, including guest support and light housekeeping assistance
What We’re Looking For
- Hospitality, inn, hotel, restaurant, or guest service experience preferred
- Strong cooking or breakfast service ability preferred
- Warm, polished, guest-centered demeanor
- Strong organizational and communication skills
- Ability to multitask and move between guest-facing and operational responsibilities
- Ability to remain calm, professional, and solution-oriented in a fast-moving environment
- Comfortable working mornings, weekends, and event-related shifts as needed
- Comfortable being on your feet for extended periods and moving throughout a historic inn setting
- Ability to lift up to 30 pounds
- Food safety and alcohol service certifications are a plus; some certifications may be required for assigned duties
What Success Looks Like
- Guests feel warmly welcomed and well cared for
- Breakfast service is timely, attractive, and professionally executed
- Daily operations are organized, calm, and responsive
- Communication with leadership and team members is clear and timely
Schedule
This role is primarily on-site and includes mornings, weekends, and event support as needed. This is intended to be a full-time position, and we are primarily seeking candidates available for full-time employment. Part-time may be considered only if business needs and candidate fit strongly align.
Why Join Captain Nickels Inn
Captain Nickels Inn is a special historic property where thoughtful hospitality, beautiful surroundings, and attention to detail matter. This is an opportunity to play a meaningful ro
